Conflict management on a fair basis
Community mediation is a service aimed at promoting conflict resolution within the community, based on communication and dialogue.
Free and confidential, this service is accessible to all. Citizens wishing to share in an approach supervised by professionals can contact a community mediator.
Except for emergency or family law situations (separation, divorce, or custody issues), the following cases can be dealt with:
- Conflicts with neighbours
- Interpersonal conflicts
- Conflicts between one or more citizens and organizations (private or public)
- Conflicts within the workplace
- Other (to be explored with a mediator)
Mediators foster respect and verbal exchanges between the individuals involved, with our logic being to allow people to resume an active role in the resolution of their conflict.
A mediator will meet with you and listen without judgment. They will examine your expectations regarding the situation as well as the different options available to you.
Our mediators foster a respectful environment and dialogue without bias. With their support, everyone will be led to identify the conditions that promote good communication.
The mediator will be an important resource to help you develop your communication skills.
Island of Montréal
“A mediation session between two disgruntled neighbours ended in a stalemate, so the mediator decides to change tactics. He wrote out the dispute in detail on the blackboard. Evidently, it seemed to clarify the matter for both parties because a few minutes later, they reached an agreement. They even smiled at each other and promised to communicate better. We were over the moon!” Noreen, volunteer mediator