|
Refund Policy - Course Fees
- Refusal by Immigration Canada
Students who are unable to obtain the appropriate documents to enter Canada are entitled to a refund of all pre-paid fees, less an administration fee of $118CAN. Students must request the refund in writing and send a copy of the letter of refusal from Immigration Canada to the International Language School of The YMCAs of Québec.
- Cancellation of a 4- or 7- week course before arrival in Canada
Students who wish to cancel their course(s) must return the original Letter of Acceptance and must provide written notification to the International Language School of The YMCAs of Québec. Students will receive a complete refund of all pre-paid fees, less the administration fee of $118CAN and less a cancellation fee of $100CAN.
- Cancellation of a 4- or 7- week course after arrival in Canada and before the beginning of classes (1st day included)
If you cancel before the beginning of a 4- or 7-week course (1st day included), all the pre-paid fees will be refunded less a 40% fee on the total amount, and less the administration fee of $118CAN.
- Cancellation after the beginning of classes (1st day included) of a 4- or 7- week course
There is no refund for any portion of services within a 4- or 7- week course after it starts (1st day included). All the other pre-paid courses will be refunded less a 40% fee on the total amount, and less the administration fee of $118CAN.
- Postponement
Students who wish to delay the start of a course must ensure that written notification reach the International Language School of The YMCAs of Québec at least 21 days before the start of the course. Students who fail to provide sufficient notice will be charged a postponement fee of $75CAN. If the postponement is due to a visa delay, the $75CAN fee will not be charged but we will require proof of the delay.
| TYPES OF CANCELLATION |
PENALTIES |
| 1. Refusal by Immigration Canada |
$118 CAN |
| 2. Cancellation before arrival |
$118 CAN + $100 CAN |
| 3. Cancellation of a session of 4 or 7 weeks, after Arrival and before the beginning of classes (1st day included) |
$118 CAN + 40% of total amount of all pre-paid course(s) |
| 4. Cancellation of a session of 4 or 7 weeks, after the beginning of classes (1st day included) |
$118 CAN + 100% of the first course fee + 40% of total amount of all other pre-paid courses |
| 5. Postponement: 21 days before the beginning of a session with a written notification |
$75 CAN |
*Refunds are made to the payer only and by the same method of payment initially used, except for payments made by cash or by debit card which will be refunded with a cheque.
Signature of Client│Client's name in block letters
|
International Language School of The YMCAs of Québec
1440, Stanley Street, 5th floor
Montreal (Quebec) H3A 1P7
Telephone: +1 514 849-8393, ext. 709
Fax: +1 514 849-5026
Back to the list of procedures
|
